FAQs • Laguna Niguel • CivicEngage

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What information should I provide when calling in for streetlight repair?: State your name and daytime telephone number. Identify the location of the light, for example “the light is located at the intersection of FIRST and MAIN” or “across from 12345 Main Street” or “100 feet south of 34567 First Street”. Please state whether or not the light is flickering or if it flickered prior to the outage.

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Streetlight Repair

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1. Who do I contact to report a streetlight in need of repair in my neighborhood?: If a street light in your neighborhood is in need of repair, please contact your local utility company, San Diego Gas & Electric (SDG&E) at (800) 411-7343 or Southern California Edison (SCE) at (800) 655-4555. For SCE neighborhoods, reports of outages can be made online by completing the Streetlight Outage Form listed below. Streetlight repair can also be reported to City Hall at 362-4300 or via our online reporting system E-Trakit.
Streetlight Outage Form.

2. Who repairs streetlights along private streets?: On private streets, streetlights are privately maintained and you should contact your association’s property manager.

3. I noticed that a streetlight is blinking, should I call for repair?: Yes. Please report blinking streetlights.

4. What information should I provide when calling in for streetlight repair?: State your name and daytime telephone number. Identify the location of the light, for example “the light is located at the intersection of FIRST and MAIN” or “across from 12345 Main Street” or “100 feet south of 34567 First Street”. Please state whether or not the light is flickering or if it flickered prior to the outage.

5. How long does it take for a streetlight to be repaired?: The normal turn around time for streetlight repair is 5-10 working days. Stormy weather conditions will delay the lead-time for streetlight repair.